Cancellations/ Reschedules/ No Call/ No Show less than 24 hours, we will charge the full amount of your visit!
Lateness - (after 5 minutes $25 charge)
* To see detailed information of each salon service offered please see our booking link. *
Our waiting area is cozy. Please refrain from bringing additional guest. We thank you for your cooperation in advance.
SERVICES – The Salon does not issue refunds on salon services, however we strive to give the utmost satisfaction to our clients and if you are not satisfied with the work performed, we will make every effort to ensure your satisfaction. Should you have any concerns please contact the salon manager within 3 days so we may address these concerns in a timely fashion. At that time we will reschedule you with the stylist that performed your service initially and make any changes or adjustments.
La-Radiance O.N.E. Salon will gladly make any adjustments to your hair at no cost to you within 3 days of the original service.
SALON PRODUCTS – If you find you are unhappy with a product purchase, please return it within 5 days from date of sale and we will be happy to offer an exchange. Please note that we are unable to offer refunds on products that are used and opened. The team at La-Radiance O.N.E. Salon will gladly share their knowledge on how to use any products we offer, and appreciate your support of our small business.
Payment is made at the end of your visit, at the front desk reception area. For your convenience we accept MasterCard, Visa, Discover, and American Express.
Gratuity is not included in any of the services or packages. The customary gratuity for a salon service is 15-20 % at your discretion and may be left by means of credit card or cash.
Pricing is based on time, hair length and product used to perform each service. Pricing is subject to increase if additional time or product is needed to accommodate your particular hair needs. If you have any questions on specific pricing, then we urge you to ask your stylist for pricing prior and during your service.
*Your Satisfaction and Salon Experience is important to us.
We appreciate your loyalty and business. We are committed to making your day a beautiful experience!